Returns & Exchanges
At Timpano-percussion, we stand by the quality of our athletic gear and want to ensure you are fully satisfied with your purchase. If your equipment doesn't meet your performance needs, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Gear
Place the unused items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing